Live hardware help

Hello, I have had this problem for a while now and i can not figure it out. My CD/DVD does not work it does not respond to any cd's i have put into it. No respond at all when i got to "My Computer" and try to run it it says "Please insert a disk into "E" CD/DVD drive. please give me some advice its not the hardware thats broken because i replaced it today. Still it does not respond? It says that my drivers are up to date. May it be the cables?
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More about live hardware help
  1. Go to control panel/system/device manager and right click on your cd/dvd drive and click remove. Reboot your computer and let windows find it. Make sure your cables are plugged in correctly
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