DVD drive and cd drive is not detected even in the device manager. How can I so

[odongow]

My CD/DVD ROM cannot be detected even in the device manager. My PC is running on windows 2000/NT platform.

 

[Emerald]

is the drive detected in the BIOS?

 

[JDC66]

I have a Toshiba Satellite L355D that would not detect the CD Rom in the BIOS although the Rom appeared to powered up and running. I traced the problem to a ribbon cable connector that was between the jack the CD Rom plugged into and the jack on the mother board. The ribbon cable plug at the MB had backed out and was only making the power connections to the Rom making the Rom appear to be operating.