Just built my first computer and can’t get XP to install. I think I’m wearing out my welcome borrowing my wife’s computer so I’d really appreciate any help. Computer specs are at the bottom. The error message I get is:
IRQL_NOT_LESS_OR_EQUAL.
STOP: 0x0000000A (0x00000010, 0x00000002, 0x00000000, 0x80523E78)
Error message says to disable bios memory options such as caching or shadowing but I don’t see those options in bios.
Troubleshooting so far:
- All peripherals connected, bios optimized, formatted HD, XP Pro (no service packs) files copied to HD, blue screen of death during XP file install (failed during “installing devices”).
- Bios in safe mode, same result.
- Peripherals disconnected (hardware connected = keyboard, DVD-ROM, SATA hard drive, video card), same result.
- Reformatted HD, installed XP Home SP1a from a recovery disk, no joy.
- Disconnected SATA, connected working IDE hard drive from my last computer, same result with XP Pro.
- Disconnected IDE, reconnected SATA, disconnected DVD-ROM, connected working CD-RW drive, same result with XP Pro.
- Disconnected CD-RW, reconnected DVD-ROM, removed one memory stick, same result.
- Reinstalled memory stick and removed the other, same result.
- Reinstalled memory stick, disabled USB and other peripherals in bios, same result, changed bios back to safe mode.
I think I’ve ruled out hard drive, memory, and DVD-ROM hardware problems. I’m not particularly knowledgeable about computers but it seems like a mobo or video card problem, with the most likely suspect being a driver problem with the video card. All XP install failures occur during “installing devices” which is the reason for my suspicion. But I can’t install drivers without an OS installed, and can’t install the OS without this (apparent) driver issue resolved, so I’m stumped about what to do next. I don’t have another working video card to use for troubleshooting.
Thanks in advance to anybody who’s willing to help resolve this issue.
Jeff
Motherboard: Gigabyte GA-P55A-UD3
Processor: Intel Core i5-750
RAM: Corsair XMS3 1333MHz 4GB (2 x 2GB)
Power Supply: Corsair CMPSU-550VX 550W
Video Card: Sapphire Vapor-X Radeon HD 5770 1GB 128-bit GDDR5 PCI Express 2.0
Hard Drive: Western Digital Caviar Blue SATA 7200RPM 500GB 3GB/sec
DVD-ROM/CD-RW: Pioneer (model is 7yrs old)
IRQL_NOT_LESS_OR_EQUAL.
STOP: 0x0000000A (0x00000010, 0x00000002, 0x00000000, 0x80523E78)
Error message says to disable bios memory options such as caching or shadowing but I don’t see those options in bios.
Troubleshooting so far:
- All peripherals connected, bios optimized, formatted HD, XP Pro (no service packs) files copied to HD, blue screen of death during XP file install (failed during “installing devices”).
- Bios in safe mode, same result.
- Peripherals disconnected (hardware connected = keyboard, DVD-ROM, SATA hard drive, video card), same result.
- Reformatted HD, installed XP Home SP1a from a recovery disk, no joy.
- Disconnected SATA, connected working IDE hard drive from my last computer, same result with XP Pro.
- Disconnected IDE, reconnected SATA, disconnected DVD-ROM, connected working CD-RW drive, same result with XP Pro.
- Disconnected CD-RW, reconnected DVD-ROM, removed one memory stick, same result.
- Reinstalled memory stick and removed the other, same result.
- Reinstalled memory stick, disabled USB and other peripherals in bios, same result, changed bios back to safe mode.
I think I’ve ruled out hard drive, memory, and DVD-ROM hardware problems. I’m not particularly knowledgeable about computers but it seems like a mobo or video card problem, with the most likely suspect being a driver problem with the video card. All XP install failures occur during “installing devices” which is the reason for my suspicion. But I can’t install drivers without an OS installed, and can’t install the OS without this (apparent) driver issue resolved, so I’m stumped about what to do next. I don’t have another working video card to use for troubleshooting.
Thanks in advance to anybody who’s willing to help resolve this issue.
Jeff
Motherboard: Gigabyte GA-P55A-UD3
Processor: Intel Core i5-750
RAM: Corsair XMS3 1333MHz 4GB (2 x 2GB)
Power Supply: Corsair CMPSU-550VX 550W
Video Card: Sapphire Vapor-X Radeon HD 5770 1GB 128-bit GDDR5 PCI Express 2.0
Hard Drive: Western Digital Caviar Blue SATA 7200RPM 500GB 3GB/sec
DVD-ROM/CD-RW: Pioneer (model is 7yrs old)