Maxtor one touch III problems

nongeeknick

Distinguished
Jun 17, 2011
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18,510
I have a maxtor one touch III. One day it was working fine now all of a sudden it takes a long time for my computer to recognise it and when it finally does insists that I format, which is out of the question because I have some very important info on it. I'm not too sure if I should just take it as is to get a data recovery expert to sort out or give it a crack and pull out the HDD and put it in another caddie...any suggestions.