Computer will not recognize drive

wbulpett

Distinguished
Jun 21, 2011
3
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18,510
I had a WD 1 TB my book with the preloaded wd smartware on it. Unfortunately the usb port fell out of the back of this thing so I swapped it into a new case thinking this would work but my computer will not recognize the drive. I would figure it is because of WD smartware any suggestions?
 

wbulpett

Distinguished
Jun 21, 2011
3
0
18,510
let me be a little more specific on my problem I am looing to get around wd smartware so that I can still use my HDD I just dont know how to go about doing it as my computer will not recognize the existence of my external.