Hi,
I'm a novice when it comes to computers. I read a similar post to mine on this site but it didn't really help me solve my problem. I have an 800mhz HP Pavilion 8755C that came with 128MB SD RAM. My dad still uses it for just word processing and such. Recently I purchased 2 256MB SD RAM and after installing it I get this message:
"we apologize for the inconvenience, but windows did not start successfully.
a recent hardware or software change might have caused this."
After this message the computer restarts and the message appears again...and then the computer restarts again. This process just continues.
I have 2 ram slots and I tried installing each ram stick individually in each slot and the computer works fine. But when I use both at the same time it doesn't seem to work. I checked the specifications of my computer and it says max 512ram.
Also I checked the BIOS and it recognizes that 2 256ram sticks are installed. I just never get around to using the computer because it keeps restarting.
Can anyone help? Much appreciated.
Thanks
I'm a novice when it comes to computers. I read a similar post to mine on this site but it didn't really help me solve my problem. I have an 800mhz HP Pavilion 8755C that came with 128MB SD RAM. My dad still uses it for just word processing and such. Recently I purchased 2 256MB SD RAM and after installing it I get this message:
"we apologize for the inconvenience, but windows did not start successfully.
a recent hardware or software change might have caused this."
After this message the computer restarts and the message appears again...and then the computer restarts again. This process just continues.
I have 2 ram slots and I tried installing each ram stick individually in each slot and the computer works fine. But when I use both at the same time it doesn't seem to work. I checked the specifications of my computer and it says max 512ram.
Also I checked the BIOS and it recognizes that 2 256ram sticks are installed. I just never get around to using the computer because it keeps restarting.
Can anyone help? Much appreciated.
Thanks