Hi,
I know this question has been asked before, however I can't find the exact answer I'm looking for, so here goes.
I'm trying to figure out what's wrong on my parent's business computer - all of a sudden it refuses to boot into windows, restarts and gives the error message with the following options:
Start in...
safe mode
safe mode with networking
safe mode with command prompt
last known good config
Start normally
Each of the above just restarts the computer and goes back to the same screen. I have read that it's possible to boot from a windows disk - which I don't have, but I'm sure I could find it online. However I do not know which windows is installed, I'm inclined to go with professional since it is used for business.
The real issue is that if I reinstall, it will wipe the drive clean and unfortunately I need the data on there. Anyone know how to fix this?
Cheers
I know this question has been asked before, however I can't find the exact answer I'm looking for, so here goes.
I'm trying to figure out what's wrong on my parent's business computer - all of a sudden it refuses to boot into windows, restarts and gives the error message with the following options:
Start in...
safe mode
safe mode with networking
safe mode with command prompt
last known good config
Start normally
Each of the above just restarts the computer and goes back to the same screen. I have read that it's possible to boot from a windows disk - which I don't have, but I'm sure I could find it online. However I do not know which windows is installed, I'm inclined to go with professional since it is used for business.
The real issue is that if I reinstall, it will wipe the drive clean and unfortunately I need the data on there. Anyone know how to fix this?
Cheers