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My compaq 5220 presario cannot find system info

Last response: in Windows XP
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February 10, 2012 3:12:56 PM

My cd rom player is not working - bought an external cd rom player which is not recognized. I have a recovery disk but the cd rom will not recognize it. I had Windows 98 and then installed XP Home. System configuration is missing. What can I do especially to start the external cd rom player so that I can reinstall missing programs.
February 10, 2012 4:08:40 PM

Do other things work on the USB ports? Did you install any drivers that may have come with the external drive? Is nothing working in your CD player or just the recovery disk?

You can get a replacement internal CD/DVD drive, just make sure it's an IDE and not a SATA drive. I'm sure a system that had 98 on it would not have SATA ports.
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