I have a huge problem- so i have an WD external hard drive (WDBAAF0010HBK USB 2.0 1 TB) and my usb port on the external hard drive, fell off back into the case of the external hard drive- i took it into a pro recovery service, they took it out of the original case and installed it into another (no big deal right) Now they are saying there is nothing on the hard drive- it has all our pics and music on it so im desperate! they have had it for a week now and have ran several tests like- get data back, recovery my disk and Test Disk- The computer is reading the drive but there is nothing there?so if anyone could explain how my drive could mysteriously go blank- i would be so grateful! any options? ideas?