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STOP:c000021a Fatal system error.Help!

Last response: in Windows XP
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February 13, 2012 8:56:32 PM

Ok.I have a PC thats quite old...he was very very infected with spywares and other stuff...than i bought a laptop and i dumped my old pc...but now i want to get it fixed(not with te viruses i cleaned it all) so here is my problem:

I figured out i didnt have any antivirus so i downloaded nod32...Everthing vas normal until popup windows came with message to reboot...I restarted my PC , everything was going fine,and when the system finished loading the monitor just blanked(like i turned it of),did that twice and this error appears:

STOP:c000021a {Fatal System Error}
The Windows Logon Process system terminated unexpectedly with a status of 0xc0000005 (0x00000000 0x00000000)
The system has been shut down.


Please help i tried to run it in safe mode ,but i wont work,I tried Recent settings that worked ,but that didnt help my neither...



Please help because i just got my PC in shape ,and know i cant turn it on,please help!


btw sry about my bad english :na: 
February 13, 2012 10:00:02 PM

eldar1123 said:
Ok.I have a PC thats quite old...he was very very infected with spywares and other stuff...than i bought a laptop and i dumped my old pc...but now i want to get it fixed(not with te viruses i cleaned it all) so here is my problem:

I figured out i didnt have any antivirus so i downloaded nod32...Everthing vas normal until popup windows came with message to reboot...I restarted my PC , everything was going fine,and when the system finished loading the monitor just blanked(like i turned it of),did that twice and this error appears:

STOP:c000021a {Fatal System Error}
The Windows Logon Process system terminated unexpectedly with a status of 0xc0000005 (0x00000000 0x00000000)
The system has been shut down.


Please help i tried to run it in safe mode ,but i wont work,I tried Recent settings that worked ,but that didnt help my neither...



Please help because i just got my PC in shape ,and know i cant turn it on,please help!


btw sry about my bad english :na: 

Here is what MS says !
http://support.microsoft.com/default.aspx?scid=kb;en-us;156669
February 14, 2012 8:45:58 AM

Hi ksiemb,thanks aobut this link,but i cant acces my PC when the user screen supose to start this error happends!
Related resources
February 14, 2012 8:54:18 AM

eldar1123 said:
Hi ksiemb,thanks aobut this link,but i cant acces my PC when the user screen supose to start this error happends!



You are on a different computer now....Click on the link !
February 14, 2012 10:54:14 AM

ksiemb said:
You are on a different computer now....Click on the link !




I dont understand you...how am I supose to do this steps on that link when i cant acces my system
February 14, 2012 1:04:42 PM

eldar1123 said:
I dont understand you...how am I supose to do this steps on that link when i cant acces my system

Boot from your Win CD, rescue CD ?

Personally, I would save what files you can, format & Reinstall the OS.

If your computer was as infected, as you say it was, that is the best solution.
February 14, 2012 4:13:49 PM

ksiemb said:
Boot from your Win CD, rescue CD ?

Personally, I would save what files you can, format & Reinstall the OS.

If your computer was as infected, as you say it was, that is the best solution.



Yes Im starting to think that is the best solution
!