PRINTING PROBLEMS

grimesharrison6

Distinguished
Oct 1, 2011
19
0
18,510
I have the same printer using MS 2010 and had the same problem. I couldn't find any solution to it, even after calling the company (They were rude and knew nothing about the printer). I ended up having to get a new printer.
 

cmichael138

Distinguished
Jan 27, 2008
1,430
0
19,460
This appears to have worked on a different model with the same problem:

"Try this if using MS Word:

Go to your print menu; click the Properties button in the upper right corner; in the Advanced tab (the first tab of the six) under "Document Options" disable "Advanced Printing Features."
....
 
If you go onto the HP forums, there does seem to be some driver issues with these printers and newer versions of Windows, Vista and 7 specifically. You will just have to search the forums to see if any fixes work for you. For some people and applications they do, others are not having much success.