Missing documents

latieia

Distinguished
Jul 4, 2011
2
0
18,510
My computer had a virus. Now when I open my documents folder the documents are gone. (Same with the pictures.) However, when I open Word, Powerpoint or Excel, my documents that I have recently used are there and I can open them. When I try to re-save the documents, a message comes up saying this document already exists & do I want to replace it. How can I find my documents, that seem to still be somewhere?
 

tecmo34

Administrator
Moderator
Have you tried looking at the documents folder with the option to show Hidden files / folders. Maybe the virus effected how they appear. Also, have you double checked the location of the files when you try and save over them. It could be in a different location?