External Hard Drive Issue Tags: Hard Drives Laptops Windows 7 External Hard Drive Seagate Storage Last response: July 7, 2011 5:09 PM in Storage Share anamika16061990 July 7, 2011 4:59:38 PM I'm getting an I/O error while connecting my seagate 500 gb harddisk on laptop which is having operating system "windows 7"...what to do pls help me... More about : external hard drive issue Ubrales a b D Laptop a b $ Windows 7 a c 90 G Storage July 7, 2011 5:08:11 PM Anamika, welcome to Tom's Hardware Forum! What is the error message that you are getting? If this external hard drive is new, it must be first formatted NTFS before it can be used. jpidata July 7, 2011 5:09:50 PM Pull out your hdd from original external box and put it into differnet external box. If it still the same, it is the problem of your hdd. Can't find your answer ? Ask ! Publish Read discussions in other Storage categories Hard Drives DVD Drives DVD Writers Optical Media Flash Media NAS/RAID SSD Western Digital !