Can't enter BIOS on HP - freezes

[mikez104]

I can't enter the BIOS / setup of my HP A6500F. The stupid thing goes to a blank screen with a blinking cursor in the top left hand side of the screen. I have to power cycle to get it to reboot.

I made the mistake of trying to use HP help desk. That just ended up in 2 hours of me explaining the same problem over and over. They call that tech support?

I figured I'd try to reload the BIOS but the have only one file on the HP web site that has anything to do with BIOS and when I run it, it just says I have the most current version. I'm stuck. Any ideas???

 

[mikez104]

Never mind, I figured it out. I gut reset the BIOS with the jumper on the MOBO and all is well. Duh.

 

[cp2479]

As stupid as this seems to some, most techs assume that everything is done correctly. One simple question. Anything plugged into the USB ports? System may be trying to boot to a device other than your hard drive or CD Rom. Just a though

 

[Guest]

I just took out my battery and waited a few minutes and put it bakc and now everything is OK thanks for the help