Black Screen Freeze

[adeel420]

Hello,
I just build a new Computer with the help of my friend. unfortunately I get a black screen freeze on the system and I have to manually boot the system. im not sure what is causing this. Ive tried out different Memories, tested them out, fixed their timings but I believe its not the memory causing this. This happens whenever im trying to do video editing. All my video files are on the 2nd hard drive so video files play from there. I wonder if its a bad hard drive or a bad video card? or could a bad motherboard cause this too? All my drivers are upto date

System:-
Core i7 950
Gigabyte GA-X58A-UD3R
2 Seagate HDs (1 TB each)
8GB of Memory
Nvidia Geforce GT220
Windows 7 Professional 64 bit

 

[adeel420]

ok ive also tried my 1st hard drive with the videos and still same problems

 

[aford10]

Any kind of error message, or the screen just goes black?

What programs are you using for video editing?

 

[adeel420]

thanks for replying, no error messages, screen is black and audio loops/ buzzes (sometimes). Im using Premiere Pro CS3

 

[aford10]

It may be having issues running in windows 7. Try running in xp compatibilty mode.

 

[adeel420]

thanks for replying, i believe i have found the problem. it was my graphics card, im using a different one now and the problem didnt come back

 

[aford10]

Good to hear it's working. It's odd that the only time it would happen, was when using the Premiere software.

 

[ekoostik]

I've seen a number of "black screen" freezes on the 1156 platform with windows 7 64-bit. In most cases two things helped. First, updating BIOS brought stability/fixes to issues with PCIe slots, second updating GPU drivers to the latest was necessary for continued fixes they've been making. Couldn't hurt to check Nvidia for updated drivers. BIOS might be a long shot for your platform since it's older but if you try it, let me know how it goes.

 

[JessicaD]

Adeel420,

Have you verified that your graphics card is indeed compatible with Windows 7? You can easily verify compatibility for both hardware and software directly with Microsoft at the Microsoft Windows 7 Compatibility Center available at the following link: http://www.microsoft.com/windows/compatibility/windows-7/en-us/default.aspx

Also, have you ensured that all of your drivers are up to date?

Should you require additional assistance and guidance, Microsoft does have an official Windows 7 Support Forum located here http://social.technet.microsoft.com/Forums/en-US/category/w7itpro/ . It is supported by product specialists as well as engineers and support teams.

Jessica
Microsoft Windows Client Team

 

[adeel420]

thanks for the reply, yes the graphics card is compatible and the drivers and BIOS were upto date. Im using the XFX Radeon 4850 now and the problem has not returned again. The Nvidia card did the same thing on Vista 64bit as well, so i think the card was faulty..