I recently added 4GB of memory for a total of 8GB to a system I had built about 6-8 weeks ago. I've gotten the BSOD about five times since the upgrade. A couple times was while running the MMO City of Heroes but three times were just doing other ordinary things - opening Firefox, clicking on the Documents folder, etc. The BSOD isn't up long enough for me to write down any details before the system reboots but I did copy three of the error messages I get when I log back on:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80002ACA170
BCP3: FFFFF8800A29E920
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 4e
BCP1: 0000000000000099
BCP2: 0000000000106FD1
BCP3: 0000000000000002
BCP4: 00000000000CFB63
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 109
BCP1: A3A039D8988544FA
BCP2: B3B7465EEB021738
BCP3: FFFFF80002AF7730
BCP4: 0000000000000001
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
I tried the solutions recommended by Windows 7. I ran their memory test which indicated that the memory was good and did some driver updates but I still got another BSOD today running City of Heroes.
The memory I added was the exact same memory I had put into the system during the build: Corsair TWIN2X4096-6400C5C 4GB XMS2 PC2-6400 800Mhz 240-pin Dual Channel DDR2. As stated, I'm running Windows 7 on an Intel Core2 Quad CPU. The motherboard is a Gigabyte EP43-UD3L and it has run like a dream until this issue. The memory was mail ordered so I'd hate to have to return it because that is always a pain and the Win 7 memory test didn't indicate a problem. Any help that anyone could offer would be much appreciated.
As you can probably tell, I really only know enough about computers to get myself into trouble. Laughably, people at my office are always coming to me with their computer glitches because I know a little bit the various Office Suite programs and I think that sometimes convinces me that I'm cooler than I actually am. I wasn't really sure what information was needed...so if any of you need something else to help advise me, let me know. Thanks in advance.
A.
EDIT: Just an updated question. I thought I might need to update my BIOS so when I started to check on Gigabyte's site, they needed a lot of information about the motherboard that basically seems to require that the motherboard actually not be installed...which seems insane. I'm not sure how I'm supposed to find these various version numbers etc. on a motherboard that is blocked by a number of other components and the documentation seems to be just a generic pamphlet that must put in with all the motherboards of a certain model. Does anyone know a way to find out information about a motherboard that doesn't involve having it actually in your hands and being able to examine it with a magnifying glass?
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80002ACA170
BCP3: FFFFF8800A29E920
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 4e
BCP1: 0000000000000099
BCP2: 0000000000106FD1
BCP3: 0000000000000002
BCP4: 00000000000CFB63
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 109
BCP1: A3A039D8988544FA
BCP2: B3B7465EEB021738
BCP3: FFFFF80002AF7730
BCP4: 0000000000000001
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
I tried the solutions recommended by Windows 7. I ran their memory test which indicated that the memory was good and did some driver updates but I still got another BSOD today running City of Heroes.
The memory I added was the exact same memory I had put into the system during the build: Corsair TWIN2X4096-6400C5C 4GB XMS2 PC2-6400 800Mhz 240-pin Dual Channel DDR2. As stated, I'm running Windows 7 on an Intel Core2 Quad CPU. The motherboard is a Gigabyte EP43-UD3L and it has run like a dream until this issue. The memory was mail ordered so I'd hate to have to return it because that is always a pain and the Win 7 memory test didn't indicate a problem. Any help that anyone could offer would be much appreciated.
As you can probably tell, I really only know enough about computers to get myself into trouble. Laughably, people at my office are always coming to me with their computer glitches because I know a little bit the various Office Suite programs and I think that sometimes convinces me that I'm cooler than I actually am. I wasn't really sure what information was needed...so if any of you need something else to help advise me, let me know. Thanks in advance.
A.
EDIT: Just an updated question. I thought I might need to update my BIOS so when I started to check on Gigabyte's site, they needed a lot of information about the motherboard that basically seems to require that the motherboard actually not be installed...which seems insane. I'm not sure how I'm supposed to find these various version numbers etc. on a motherboard that is blocked by a number of other components and the documentation seems to be just a generic pamphlet that must put in with all the motherboards of a certain model. Does anyone know a way to find out information about a motherboard that doesn't involve having it actually in your hands and being able to examine it with a magnifying glass?