Sign in with
Sign up | Sign in
Your question

Hp mini laptop bluetooth not working on windows 7

Last response: in Windows 7
October 4, 2011 5:51:55 AM

Hi, Good day!

I have a problem using bluetooth on my HP laptop pavilion dm1.
It says that "Bluetooth radio device is not available".
I really dont know what to do. Hope you can help me.

Thankyou so much.
October 4, 2011 7:28:57 AM

hi pyree!

Thankyou for your reply.

I checked my notebook model on My computer Properties but it just stated their;

MODEL: HP Pavilion dm1 Notebook PC.

How can i find the right model of my PC??

Thanks a lot!
Related resources
a b $ Windows 7
October 4, 2011 7:30:34 AM

Bottom sticker
October 4, 2011 7:47:57 AM

thanks pyree!

Starting downloading..
October 4, 2011 8:29:58 AM

Jeez.. :( 

it says cancel installation
a b $ Windows 7
October 4, 2011 8:35:30 AM

Can you go to your device manager?
October 4, 2011 8:40:41 AM

yup.. and then?
a b $ Windows 7
October 4, 2011 8:45:37 AM

Are there any device with a exclamation mark on it? Can you see bluetooth?
October 4, 2011 8:55:42 AM

yes.. on my HP connection Manager the bluetooth was disabled. I dont know what is that mean.. :( 
a b $ Windows 7
October 4, 2011 8:57:03 AM

Right click and enable it.
October 4, 2011 9:01:26 AM

weird.. i try to right click but it didn't work.. :( 
a b $ Windows 7
October 4, 2011 9:05:11 AM

Ok I think we are on a different page here.

Click the window start icon and type in "device manager" without quote in the search box and click device manager to go to device manager.

See if have bluetooth there or an exclamation mark somewhere in device manager.
October 4, 2011 9:08:02 AM

no bluetooth device and no exclamation mark either :( ( gosh im gonna give up..
a b $ Windows 7
October 4, 2011 9:10:00 AM

Click view>show hidden devices

Is it there?
October 4, 2011 9:18:37 AM

:(  none.....
a b $ Windows 7
October 4, 2011 9:19:10 AM

Ok, what is the exact model of laptop you have?
October 4, 2011 9:28:50 AM

it HP pavilion dm1 11 26..
October 4, 2011 9:48:11 AM

its really HP Pavilion dm1 Notebook PC
October 5, 2011 12:56:47 AM

i have a screen shot already. how can post it here?
a c 371 $ Windows 7
October 5, 2011 1:06:11 AM

upload it to photobucket and use the forum code!
October 5, 2011 1:38:59 AM

here it is.." alt="" class="imgLz frmImg " />
a b $ Windows 7
October 5, 2011 12:45:37 PM

Cannot see bluetooth device at all. Looks like there is no bluetooth on thelaptop at all which is strange because the specification says otherwise.

Did you have bluetooth working before on this laptop? Can you check your order form or relevant document to see if there is bluetooth?

What do you think area51reopened?