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AMD Online returns

Last response: in CPUs
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December 9, 2009 9:28:10 AM

I want to do an online return of a Phenom II X4 955 BE CPU. Part of the online process is to select the OPN for the specific CPU from a drop down list. Trouble is that the drop down list dos not contain the OPN for my CPU.

Anyone come across this before?

The fault is that only 3 cores show as activated.

Thanks

T

More about : amd online returns

December 9, 2009 9:57:49 AM

Did you tried RMA/contact place where you bought it ?
December 9, 2009 2:58:39 PM

also did you setup you CPU in the BIOS right? i remember there was some kind of bios setting that was for AMD cpu's that used to allow people to enable and disable cores
December 9, 2009 8:38:11 PM

I'm sure AMD has some place in Asia you can call for support...
!