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I can see my external hard drive in My Computer but can't open it

Last response: in Storage
July 21, 2011 10:39:40 AM

I cam trying to access my external hard drive but when I double click on its icon within My Computer it then comes up with a window asking me to 'choose the programme I want to use to open the file'! Please help!
a c 371 G Storage
July 21, 2011 11:32:28 AM

Sounds like some malware got on your system and removed the file association for it. Try running malwarebytes. Once that is done, do a system restore to a point before this started happening.
a c 288 G Storage
July 24, 2011 12:24:12 AM

What happens if you go to Start -> Run and type ...

explorer X:

... where X is the drive letter of your external drive?

Alternatively, go to Start -> Run and type ...


This will open a DOS window.

Now type ...

dir X:\ /s /p

The above command should list the files on your external drive.

Type Ctrl-Break or Ctrl-C to abort the listing, and type "exit" to return to the Windows GUI.