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My desktop screen is stuck..mouse won't respond. How to I gert it to work again.

Last response: in Windows XP
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March 2, 2012 2:55:47 PM
March 2, 2012 6:17:40 PM

derlov said:
Hello,

1) - See if you can startup in safe mode to correct problem.

2) - Boot from Windows CD - Repair Install the OS.
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March 12, 2012 12:23:27 PM

ksiemb said:
1) - See if you can startup in safe mode to correct problem.

2) - Boot from Windows CD - Repair Install the OS.



Apparently, I installed a new virus checker without removing the
first and locked the system.. Upon removing the latest one and old
programs, got system to work again..thanks for your help...derlov
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!