I recently downloaded ATITools, and when I launched the program I get the warning: "Kernel Mode Driver does not seem to be running". I'm not sure what the problem is or if there is a problem, but I was wondering if someone can tell me a way I can find out if my Kernel is indeed broken.
I thought I had the correct drivers. This happened again when I tried to run the AMD GPU tool. Here are the specs for my card/driver, If you need anything else please let me know. I have been looking elsewhere for answers, but have not come across any.
Card name: ATI Radeon HD 4800 Series
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x9440)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9440&SUBSYS_E114174B&REV_00
Display Memory: 2809 MB
Dedicated Memory: 1018 MB
Shared Memory: 1791 MB
Current Mode: 1600 x 900 (32 bit) (60Hz)
Monitor Name: Acer X203H
Monitor Model: Acer X203H
Monitor Id: ACR0075
Native Mode: 1600 x 900(p) (59.978Hz)
Output Type: HD15
Driver Name: atiumd64.dll,atidxx64.dll,atiumdag,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.14.0010.0678 (English)
Driver Version: 8.632.1.2000
DDI Version: 10.1
Driver Model: WDDM 1.1
**EDIT - added the rest of comp specs for convenience.
Time of this report: 9/29/2009, 16:14:26
Machine name: SCHOFF-PC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7100) (7100.winmain_win7rc.090421-1700)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: GA-MA790X-UD4P
BIOS: Award Modular BIOS v6.00PG
Processor: AMD Phenom(tm) II X3 720 Processor (3 CPUs), ~2.8GHz
Memory: 4096MB RAM
Available OS Memory: 4094MB RAM
Page File: 1435MB used, 6751MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7100.0000 32bit Unicode
Message edited by Schoff on 09-29-2009 at 10:33:33 PM
Also, does this kernel mode problem have an effect on the efficiency of my computer / gpu? Why can these programs not run properly without kernel mode working?
Also, why can I not find a simple way to fix this problem? Is something hardware related faulty? Kernel mode is run through the OS or processor?
I swore I had downloaded that package already, but I went ahead and uninstalled/reinstalled the catalyst software and the same problem persists; "Could not load kernel driver" then "error loading the device driver".
Where can I see what version my driver is? Which line is it in the dxdiag that I posted? Here is the new dxdiag (after uninstall/reinstall)
------------------
System Information
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Time of this report: 9/29/2009, 17:24:49
Machine name: SCHOFF-PC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7100) (7100.winmain_win7rc.090421-1700)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: GA-MA790X-UD4P
BIOS: Award Modular BIOS v6.00PG
Processor: AMD Phenom(tm) II X3 720 Processor (3 CPUs), ~2.8GHz
Memory: 4096MB RAM
Available OS Memory: 4094MB RAM
Page File: 1554MB used, 6632MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7100.0000 32bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.
Ok do this: *****get rid of DX11. It's a tech preview and not meant to be used yet unless you are a dev. Get DX9/10. I think this was your problem in the first place.****