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Usb external hard drive is recognize but won't open wants to format

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December 21, 2009 9:20:03 AM

My daughter dropped my pulled the usb cord and the hard drive fell. When i plug the hard drive back in my laptop its asking me to format it. I'm scared to format it because I don't want to lose all my files. is there a way where I can open the hard drive without formatting it.
December 21, 2009 9:32:50 AM

If there's a contact broken or loose, it probably won't format. That you may be able to fix. If the heads have been knocked out of alignment, you're looking at a dead drive. A data recovery service would likely be successful, but they are expensive.
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December 21, 2009 11:19:51 AM

If the drive is being recognised then you are lucky. using data recovery software such as get data back should do it, it costs but its a small price to pay compared to how much it will cost to get it done by professionals. Alternatively search for free data recovery software, i think there was a linux based dvd that has great free softwares.
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