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I have this problem that you describe.

Microsoft tells me my computer is infected with a virus.

BitDefender has scan my computer for hours and found no infections.

Microsoft Malicious Software remover scaned my computer for 5 hours, and found no infections.

Whose right?

I want to know how to solve this problem? It seems that Microsoft server is not responding to my upgrade reaquest.

Why can't I get the security upgrades from a third party and install those.

Ben
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  1. Best answer
    BenLamfers said:
    I have this problem that you describe.

    Microsoft tells me my computer is infected with a virus.

    BitDefender has scan my computer for hours and found no infections.

    Microsoft Malicious Software remover scaned my computer for 5 hours, and found no infections.

    Whose right?

    I want to know how to solve this problem? It seems that Microsoft server is not responding to my upgrade reaquest.

    Why can't I get the security upgrades from a third party and install those.

    Ben

    If windows update is not working, START > RUN > regsvr32 wuaueng.dll
  2. and dont forget to check the time and date are correct
  3. Please insert the Windows XP CD into your CD/DVD drive.
    Click Start, then Run
    Copy and paste the command below into the text box (with out the quotation marks)
    sfc /scannow
    Click Ok
    During the scan you may be asked to Insert the A Windows XP CD, if this happens just click retry and let it do its thing.

    If problem is not solved then try this::


    Click Start => My computer, on the mneu bar click Tools => Folder options, click on the tab View, tick Show hidden files and folders also untick Hide protected operating system files, click Apply => Ok.

    Double click on C:\ => Windows => Inf, find ie.inf right click on it and click Install

    When finshed restart your computer

    hope the problem is fixed.
  4. ksiemb said:
    If windows update is not working, START > RUN > regsvr32 wuaueng.dll



    Thanks for the solution. Can you tell me how this works?

    Microsoft engineers were unable to solve this problem other than to suggest clean off your hard drive and start over - you have a bad virus lurking somewhere that lies to all the virus programs and your computer is compromized. SCARE SCARE.

    Ben
  5. Best answer selected by BenLamfers.
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