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EAH 5770 crashes my system

Forum Graphic & Displays : ATI - EAH 5770 crashes my system

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Anonymous   10-23-2009 at 01:40:03 AM

Hello guys,

I have an intel core i5 processor embedded on a DP55WG Intel Desktop motherboard, 8Gb of DDR3 RAM and a 500W PSU. I bought the ATI 5770 and as soon as I installed the drivers it won't let me log in windows.

I have windows XP and the pc crashes right after the loading of windows.

I also installed Windows 7 right after that to see how it will behave in this envoronment and the same thing happend. The only difference is that when the W7 were loaded it would pop a blue screen and the pc would reboot.

What's wrong with it? can anybody offer any advice? Could it be that I simply need a more powerful PSU?

Thanx for your time.


Message edited by Anonymous on 10-23-2009 at 01:42:25 AM
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skolpo   10-23-2009 at 02:09:32 AM
- 0 +

On a fresh Windows 7 installation, it crashed? Sounds like a bad card to me. Try using another card to see if it really is the card.

Reply to skolpo
Anonymous   10-23-2009 at 02:18:17 AM
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Yes on a fresh w7 installation. It works alright untill I install the drivers. Right after I install them and I reboot it crashes.

Reply to Anonymous
skolpo   10-23-2009 at 02:54:19 AM
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Which drivers are you installing? Is your OS 32-bit or 64-bit? Try installing the latest drivers from the website if you're installing from the CD the card came with.

Reply to skolpo
Bronze Graphics badge EXT64   10-23-2009 at 05:35:09 AM
- 0 +

Try the 9.10 drivers. They just came out and are on AMD's webpage.

------------------------------ Phenom II X4 940 BE 3.0GHz - 1.25V > GA-MA790GP-DS4H > XFX ATI 4850 1GB > 4GB OCZ Platinum 1066MHz 5-5-5-15-2T > PCP&C 610W
Athlon II X2 250 3.0GHz > GA-MA770T-UD3P > Sapphire ATI 4650 512MB DDR3 > 4GB OCZ Platinum 1600MHz@1066MHz > XP/Win7 Enter 64
 Reply to EXT64
blackbyron   11-03-2009 at 06:21:25 AM
- 0 +

I would say its your power supply that is way underpower with 5770. I would suggest go for a 650 Watt one. Even though the box says it needs a minimum of 450Watt, the psu also needs power for your motherboard, cpu, hard drive.

------------------------------ Abit IP35-E
Intel Conroe Core 2 Duo E6750 3.02 Ghz SHF
2 GB Corsair Twinx XMS2 DDR2 PC7200
NVIDIA 9800 GT
 Reply to blackbyron
Charlette   11-03-2009 at 03:34:58 PM
- 0 +

5770 is not power hungry in comparison with anything else 3D in the last few years; 80 to 150W. I'd be focusing on the driver (current drivers appear to be very rough in various areas - perhaps the rush to DX11 and correspnding hardware diffs are to blame).

Reply to Charlette
Bronze Graphics badge jay2tall   11-03-2009 at 03:44:54 PM
- 0 +

500W is plenty. The 5770 is very light on the power.

 

Update your drivers to 9.10. I am pretty sure they are the only ones that officially support the 5xxx cards other than the beta drivers. I was on 9.6 and when I installed my 5870 card it wouldn't even recognize it until I downloaded the latest driver. DON'T use the driver disk, I've heard many people have issues with those.


Message edited by jay2tall on 11-03-2009 at 03:45:11 PM
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amiggo10   11-16-2009 at 11:48:15 PM
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I have the same problem. Same setup with the first post except my processor is i7-860 and a 750W PSU. It crashed after insalling the driver. I've tried the driver that comes with the card, downloaded driver from ATI site and version 9.10. All the same, it still crash. My Windows 7 64 bit is also a fresh install with all new hardware. Any help would be great. It is sad I would have to folk out money to get the NVidia 275GTX. May be I should have done that...

Message quoted 1 times
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brockh   11-16-2009 at 11:55:55 PM
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amiggo10 wrote :

I have the same problem. Same setup with the first post except my processor is i7-860 and a 750W PSU. It crashed after insalling the driver. I've tried the driver that comes with the card, downloaded driver from ATI site and version 9.10. All the same, it still crash. My Windows 7 64 bit is also a fresh install with all new hardware. Any help would be great. It is sad I would have to folk out money to get the NVidia 275GTX. May be I should have done that...



I'll take that 5770 off your hands for $100. :D

Message quoted 1 times
Reply to brockh
cschwatk   11-17-2009 at 12:21:31 AM
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I'm having the same problem with Catalyst 9.10 all the way down to 9.2 drivers trying to run a XFX HD 4770. I don't know what the heck is going on.

Reply to cschwatk
area51reopened   11-17-2009 at 12:31:31 AM
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I had the same issue,just had to change the video settings in my bios!

Message quoted 1 times
Reply to area51reopened
amiggo10   11-17-2009 at 03:14:37 AM
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area51reopened wrote :

I had the same issue,just had to change the video settings in my bios!



Mind telling me what video setting has you changed in BIOS? Thanks!

Reply to amiggo10
area51reopened   11-17-2009 at 03:29:32 AM
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i had to disable my auto setting!

Reply to area51reopened
amiggo10   11-17-2009 at 03:35:20 AM
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brockh wrote :

I'll take that 5770 off your hands for $100. :D



I'll give area51reopened's suggestion a try tonight. If all elses fail, you could take it for $100 :D Of course, unless you live near by me (Sydney Australia), otherwise the postage... well our post service has 'gold standard' when it comes to postage rate :(

Reply to amiggo10
amiggo10   11-17-2009 at 12:16:37 PM
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Everything fails, I'm selling the card. That's the first time I hit a dead end with video card. Never a great fan of ATi but never thought it could be that bad.

Reply to amiggo10
JessicaD   11-20-2009 at 03:56:01 PM
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Anonymous,

Reboot into Safe Mode (F8) and roll the drivers back. It sounds as though the drivers you installed were not compatible. To get your questions answered on the most common challenges around application compatibility when coming from a legacy operating system, why changes were made along the way, compatibility technologies inside the OS and methods for getting incompatible applications to run on Windows 7, please go here: http://tinyurl.com/yfa2yyz

Jessica
Microsoft Windows Client Team


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