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Samsung hard drive model hd501lj not working

Last response: in Storage
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August 19, 2011 2:20:00 PM

Hello,
my hard drive seems to have come loose from its mounting and I am unable to access to files.

I have opened the casing to find the power turns off when I place the hard drive back into its interface although when I take it out of the interface the power comes back on?

how am i able to gain access to the files...any ideas.
a b G Storage
August 22, 2011 2:57:58 PM

First thing, hot-swapping the drive like that is a sure recipe for disaster. Even if the enclosure is for an external drive, actually opening the enclosure and hot-swapping the drive itself is not proper operation.
To gain access to the files (if the HDD itself is still OK, but the enclosure is toast), you could use an external HDD bay. Google for something like that (the HDD can be plugged in the bay and the bay itself connects to the PC via USB). You can try to access the files from there.
If Windows gives you some access errors, that means the filesystem is corrupted. Do not rush to re-format the drive, you can plug it in a Linux-based PC (like one that runs Ubuntu) and access the files from there. Good luck.
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