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DVD/RW does not work

Last response: in Windows XP
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March 28, 2012 8:02:15 PM

Hello,

I have Windows XP Pro as an operating system.
My DVD/RW drive has been working fine until several days ago. It will not recognize a DVD and when I view the Drive in explorer is shows as a DVD-RW drive until I insert a blank DVD in the drive then it appears as a CD drive only.

I have tried Microsoft support - Mr. Fix IT it did not help results were your drive does not have writing capabilities.

I have tried editing the registry and removing the upper and lower filters - no help

Any suggestions?

Thanks

Jeff Marotta

More about : dvd work

March 29, 2012 4:55:23 PM

Try a lens cleaner. If that doesn't help, the DVD laser unit has probably burnt out. Time for an new drive.
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March 31, 2012 4:33:52 AM

Check All connection for DVD RW and try again. If again it does not work change the drive bye new DVD RW
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