I've got a customer's pc (Dell Dimension 9200) which is equipped with a Raid 0 setup. It has apparently been throwing up random Stop Errors over the past few days and now refuses to boot into Windows, the screen eventually goes blank while attempting to start. I've tried running PC-Check but that will not run while either of the 2 disks are connected. I just get a disk read error when it tries to load. PC Check runs ok with the 2 drives disconnected (but not with only one) and has found no errors with any other hardware devices.
I'm guessing that one of the drives if faulty and from what I know of Raid 0 the data could be lost. Admittedly, I know very little about raid technologies as my customer base is home user who very rarely use it. Is my customer looking at a loss of data or can I try to recover the data in some way? And if I can't could the specialist data recovery company that I occasionally use be able to do something?
Is there no way of testing the drives in another computer or do they both have to be in a raid 0 setup?
Incidentally, I tried a repair installation (this is a XP Media Centrer pc) and that starts copying files but then the screen goes black just after the restart and that's that.
dc
I'm guessing that one of the drives if faulty and from what I know of Raid 0 the data could be lost. Admittedly, I know very little about raid technologies as my customer base is home user who very rarely use it. Is my customer looking at a loss of data or can I try to recover the data in some way? And if I can't could the specialist data recovery company that I occasionally use be able to do something?
Is there no way of testing the drives in another computer or do they both have to be in a raid 0 setup?
Incidentally, I tried a repair installation (this is a XP Media Centrer pc) and that starts copying files but then the screen goes black just after the restart and that's that.
dc
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