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Onboard sound card problem

Last response: in Components
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January 1, 2010 11:21:07 PM

I've been trying to fix a computer for my girlfriend's grandma and it is a hp pavilion a1423w. It has onboard sound and i havn't gotten any sound from it. I figured drivers, i found a few that were compatible, but no luck. In device manager it finds all the codecs but no device. the volume controls say i have no mixer and the computer says new hardware pci device found. Im sure that maybe the sound(not a new sound card) there is only onboard. The windows audio service is enable i've even tried to restart it I don't know where to go from here any suggestions?
January 1, 2010 11:38:37 PM

Make sure you've got all of your chipset drivers installed and that the onboard sound isn't disabled in the BIOS (a possibility if this machine used to have a pci sound card).
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January 2, 2010 12:17:44 AM

do u have xp?
if its vista or w7 then i might know what the problem is........GO TO CONTROL PANEL........SOUNDS..........and there u choose what to enable and what to disable
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January 2, 2010 5:42:14 AM

tortnotes said:
Make sure you've got all of your chipset drivers installed and that the onboard sound isn't disabled in the BIOS (a possibility if this machine used to have a pci sound card).




there was good sound but she had a few viruses that i think deleted it i do have the latest chipset drivers and have already checked bios its a onboard module. i tried installing the drivers again for sound i found it but it didn't work the codecs and everything show up in device manager but no device
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January 2, 2010 5:45:23 AM

crazy359 said:
do u have xp?
if its vista or w7 then i might know what the problem is........GO TO CONTROL PANEL........SOUNDS..........and there u choose what to enable and what to disable




xp media center edition 2002 with sp3
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January 2, 2010 2:54:17 PM

Windows Update ?......... or Windows Restore.......... but you may re-install viruses if they're in there.
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