Today I Helped my friend set up his new computer
Here are the specs:
AMD PHENOM II X2 550
4GB DDR3 G.SKILL
The problem that we are getting is "boot disk failure insert system disk and press enter" bios does not recognize any sata drives also. I tried updating the bios already and tried to google for answers but did not help. I am now here asking for any idea to fix this. Thanks!
Make sure you have "IDE compatibilty" selected in the BIOS (that may not be the exact wording). If not that, the next step might be to plug in a different drive to see if that's recognized. If not, it would be a board fault.
I used my hard drive and my sata and tried it on his computer but it still doesn't work. Also, he already RMA the motherboard because we thought it was a board issue, but we are having the same problem still. I really stumped here.
Yep i tried to use a different sata cable and its the same thing. Its a 700w OCZ psu i believe and i am not sure if the sata power cables are providing enough power to power the HDD and optical drive or not but i do know the optical drive does open when i press the eject button.
Well, it sounds from your description that you must have got two bad motherboards in a row. Not too unlikely if they are from the same batch. I have heard of an entire pallet of identical boards being defective.
I can only think of one more thing. That would be a stray MB standoff in an incorrect location under both boards, shorting them out in the same spot and somehow disabling the southbridge.
Of course, try updating to the newest BIOS... you should be able to do that with a USB flash drive.