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Dead External Hard Drive

Last response: in Storage
August 29, 2011 10:39:27 PM

My external hard drive has died. I think it is a power problem but no one has been able to help me and Best Buy is going to charge me $100 to just take a look. Any help would be great.
a c 96 G Storage
August 29, 2011 11:29:57 PM

Can you provide some details as to what you were doing when this happened? Please include system details too.
September 6, 2011 6:03:23 AM

i just plugged it in one day and it smelled like something had burnt up.
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Best solution

a c 272 G Storage
September 6, 2011 9:54:19 AM

It could be that the drive's TVS diode has shorted due to an overvoltage. If so, then there is often an easy, no-cost DIY fix.

You will need to remove the drive from the case and upload a photo or scan of the drive's circuit board.

You could also search for "TVS diode".

Here are numerous photos that show the likely damage:
September 13, 2011 5:14:09 AM

Best answer selected by dfeezy22.