Tom's Hardware > Forum > Graphic & Displays > ATI > ATI 4350 resolution problem

ATI 4350 resolution problem

Forum Graphic & Displays : ATI - ATI 4350 resolution problem

Tom's Hardware: Over 1.4 million members in 6 different countries available to answer all your high-tech questions. Sign up now! Its free!
Word :    Username :           
 

I have a Hanns-G 28" monitor with a native resolution of 1920x1200 but I can only get 1600x1200 with the ATI 4350 card. I have Vista Ultimate on one disc and Windows 7 on another disc. I have the latest drivers from ATI. I have tried the CCC and the display properties offered by the OS but neither works or offers higher resolution than 1600x1200 even when I click the "force" option. Would appreciate any help. Thanks!

Sponsored Links
Register or log in to remove.
- 0 +

Unfortunately you need to upgrade your card, as your current one simply can't support that resolution. When looking for a new card, make sure to check what its maximum capable resolution is.

------------------------------ Desktop | E7300 | P5KPL-AM | 2GB DDR2 667MHz | NVIDIA 9500 GT | ST3320613AS | w2228h
XPS M1330 | T8300 | Dell 0U8042 | 2GB DDR2 800MHz | NVIDIA 8400M GS | WD2500BEVS-75US | 1280 x 800
Reply to r_manic

Per AMD, the HD 4350 supports up to 2560 x 1600 resolution.

http://ati.amd.com/products/Radeonhd4300/specs.html

Does the Hanns-G come with drivers on a CD? The problem is basic Vista / Win 7 applying EDID that comes with the monitor. EDID is roughly "Electronic Device ID" which specifies what the monitor can / cannot do. Apparently the Hanns-G's EDID is incorrect and if monitor driver did not ship with your monitor then getting Vista / Win 7 to ignore EDID is rather iffy.

This is a known issue and MS has released a solution, however, the solution has not worked for everyone apparently. See below link to someone who has a similar issue as you do and it also includes a link to MS's instructions on how to possibly resolve the issue:

http://forums.entechtaiwan.com/index.php?topic=6944.0

Do Google (or Bing) searches on "EDID override" or something along those lines.

Below is a link to a tool that can be used to edit EDID profiles, but I cannot instruct you how to use it and you should do additional research on it before simply using it 'cause it can make the situation even worse.

http://www.tucows.com/preview/329441

------------------------------ Q9450 |Corsair XMS 4GB DDR 800 | ABit IP35 Pro | HD 5850 | Audigy 2 | Seasonic S12 550 | Cooler Master Centurion 532 | NEC LCD2690WUXi and Planar PX2611w | WinXP

Peace on Earth by means of the destruction of all life on Earth.
Reply to jaguarskx
- 0 +

jaguarskx wrote :

Per AMD, the HD 4350 supports up to 2560 x 1600 resolution.

http://ati.amd.com/products/Radeonhd4300/specs.html

Does the Hanns-G come with drivers on a CD? The problem is basic Vista / Win 7 applying EDID that comes with the monitor. EDID is roughly "Electronic Device ID" which specifies what the monitor can / cannot do. Apparently the Hanns-G's EDID is incorrect and if monitor driver did not ship with your monitor then getting Vista / Win 7 to ignore EDID is rather iffy.

This is a known issue and MS has released a solution, however, the solution has not worked for everyone apparently. See below link to someone who has a similar issue as you do and it also includes a link to MS's instructions on how to possibly resolve the issue:

http://forums.entechtaiwan.com/index.php?topic=6944.0

Do Google (or Bing) searches on "EDID override" or something along those lines.

Below is a link to a tool that can be used to edit EDID profiles, but I cannot instruct you how to use it and you should do additional research on it before simply using it 'cause it can make the situation even worse.

http://www.tucows.com/preview/329441



Many thanks for replying to my question. I have since tried Windows XP and find that the native resolution is fine with this operating system. Therefore, I have to think the EDID is fine and it is just a problem with Vista and Win7. Does that seem reasonable? If you should come across any fixes regarding Win7 please let me know.

Reply to Rob2042
Tom's Hardware > Forum > Graphic & Displays > ATI > ATI 4350 resolution problem
Go to:

There are 1222 identified and unidentified users. To see the list of identified users, Click here.

Sponsored links
  • Ask the community now
  • Publish
Ad
They won a badge
Join us in greeting them