So this is weird. Not long ago, I installed a new Sapphire HD4650 into an old AGP machine, and everything about the installation went like clockwork. Uninstalled the old drivers, installed the new drivers from CD, disabled the onboard graphics, and everything was good to go.
This week, I did the exact same thing on a different machine, but it seems that no matter what I do, I cannot get the 4650 driver to install. Attempts so far have included:
1) Use the install CD that came in the box: Installs codecs and .NET framework. Doesn't install Catalyst Control Center or the actual driver; "no matching hardware found."
2) Uninstall all ATI software/drivers, reboot, and try to add card through the Found New Hardware wizard: System recognizes "unknown VGA card" but can never locate a driver. If I specify where the driver is manually (on the install CD), it tells me the driver contains no information about the unknown VGA card.
3) Download older Catalyst Control Centers and/or Hotfix drivers (version 9.10, 9.9, 9.8) and install manually -- same problem as in #1.
4) Download really old CCC/Hotfix version 9.6: Installs CCC fine, but will not install drivers; "no matching hardware found."
5) Reset BIOS to defaults and/or reseat CPU: Same problems
6) Asked Sapphire for correct driver: "We don't have any ourselves, try downloading CCC 9.9"
Two important things: Yes, the card is slotted properly, and it powers on, its fan spins, etc. Also, the OS apparently DOES recognize that there's something in there, it just won't say what.
Motherboard is an ECS 865G-M (not deluxe) if it makes any difference. Haven't found any available motherboard or BIOS updates that look like they do anything.
Last thing ... when I uninstall the ATI software, it always gives me the option to "uninstall all ATI software/drivers (recommended)" or "uninstall all ATI software/drivers including chipset software. (advanced)" I have been hesitant to try the second one, because I'm not 100% sure it won't wipe out something I need. Any recommendations on any of this? I am starting to get fairly frustrated, because it doesn't seem like I'm doing anything wrong here.
un-install all existing VGA drivers first, then reboot
Turn off all antivirus and security systems
Disable the windows firewall
Then load the driver software I am thinking that will solve the issue.
Just bought the AGP Radeon HD 4650 card. Installed the windows Vista drivers from CD (even though I'm using Windows 7). Seemed to be going fine, said I needed to reboot. Windows 7 boot up screen shows up, but just before Windows7 starts the monitors go blank (no signal). Can only get the monitors to work in Safe mode.
capt_taco, I have exact same problem with my GIGABYTE ga k8nsc 939 motherboard installing DIAMOND ATI Radeon™ HD 4650 AGP 512MB GDDR3 Video Card Bus Type: AGP | Part Number: 4650512A . I have done all the same setups you have tried only to be left with Windows 7 64bit using "Standard VGA Graphics Adapter"
I was able to solve both problems (but ended up with two more):
1) One Screen going blank in Windows -- The HD4650 didn't play nice with my viewsonic monitor. The digital connection would work in the BIOS screen, or when using the Standard VGA Graphics Adapter, but would not work when using Windows 7 with the drivers it came with (or any downloaded drivers). BUT, I was able to get it to work if I used the included Digital --> Analog connector.
2) Both Screens blank at startup -- Both my monitors (My viewsonic and my HannsG) did not work at windows startup. The reason is apparently because I had two users applied to windows. Apparently both monitors did not receive signals from the HD4650 card while displaying the logon screen. So to get around this, I had to guess where the user button was so I could log onto windows. I eventually just deleted all other accounts so it would boot straight to windows without the logon prompt.
3) ATI driver removal uninstall is a Piece of Sh*t. Apparently the problem I was having was that even though I uninstalled the previous drivers using their add/remove programs uninstaller, it was leaving parts of the software on my computer... And, this messes up the correct software. To fix this I had to run a program called "Driver Sweeper" to remove all the left behind ATI software. Follow the instructions on their website (It has to be run in Safe Mode). Once I did that, booted into Windows, Deleted my user accounts, installed their software, and applied the Digital--> Analog converter, everything worked fine... almost.
4) If you are using the AGP version of the card, it's important to note that ATI's website sucks. The driver software that they take you to is for PCIe. I don't believe this will work for your card. I did try using the AGP 4000 hotfix drivers, but that didn't work either. The only drivers I got to work was the ones that came on the CD.
In the end, my computer kept having blue screens while booting up, and something (probably the card) wouldn't allow Windows to refresh or calculate the Windows Experience Index. I decided to return the card. I will never buy an ATI card again. I love their AMD processors, but I've never had such a bad experience with any piece of hardware as I did with this Radeon HD 4650 AGP card.
un-install all existing VGA drivers first, then reboot
Turn off all antivirus and security systems
Disable the windows firewall
Then load the driver software I am thinking that will solve the issue.
un-install all existing VGA drivers first, then reboot
Turn off all antivirus and security systems
Disable the windows firewall
Then load the driver software I am thinking that will solve the issue.
This sort of worked. Or at least something similar did.
Removing the old ATI drivers didn't work, so I went ahead and uninstalled the driver for the onboard graphics adapter. That didn't work, so (going by the made-in-China advice of the motherboard manufacturer) I went into the Device Manager and also started disabling all the video devices there.
Whoops. In my haste, I got a big scare by accidentally disabling "Vgasave," which is Windows' emergency VGA driver if it detects neither a plug-in card nor an onboard adapter. So Windows would still load and function like normal, only my screen would go dark immediately after the Windows boot screen. Normally you can fix this by booting in Safe Mode, but of course my machine would hang up during the boot process for Safe Mode, so I had to try a number of convoluted fixes that I don't even want to revisit in order to get the video back.
Finally, with no drivers for either ATI or the onboard adapter installed, my system STILL wouldn't recognize the 4650 as anything besides an "unknown VGA device" that it couldn't find drivers for (Trying to install any of the ATI drivers that came with it would lead to a device not recognized error). Finally, after about my 20th unsuccessful attempt at disabling the onboard graphics in the BIOS -- my motherboard had a non-standard BIOS without a real option to disable graphics, of course -- I did a CMOS clear without the card in place, booted and shut down, reinstalled the 4650, booted up again, and it miraculously recognized it. I'd done several CMOS clears before with the card in place, but for some reason it wouldn't recognize it any of those times.
For whatever reason, it works fine now and I have to say I'm happy with the results; it really has rejuvenated that old machine.
Unfortunately, ATI drivers are a complete pain in the posterior. Antivirus, firewall, windows won't recognize many of them. And to make it worse, many times they won't un-install so you can install new ones.
I am impressed by the performance of the hardware made in China, BUT...
The documentation and support really, really sucks.
I wish there was a manufacturer that paid more attention to supporting customers, and providing user friendly drivers, bios, etc...
I am personally stuck with a sapphire 4870 HD that won't do half the stuff it's supposed to, and I would think twice about buying another one of their cards. Loading the drivers caused crash after crash until I figured out (by trial and error) that the ATI drivers were conflicting with the Realtek LAN drivers. The onboard LAN, on the Asus board is a piece of $#!!?(*), and the drivers are double that.
After installing a PCI LAN card, I was able to make the system work with the ^%**@)!! ATI graphics card.
You gotta face the fact that stuff made in China (it works if you can get it to work) is not that great.