Hello,
I am trying to get data off a WD My Essentials 1.0 1 TB external hdd for a photographer friend who didn't back up her photos (roughly 300GB). The drive tipped over while running (although she says it wasn't much of a fall) and she couldn't get it working again (probably due to the mini-usb port being all messed up - no plastic inner piece and pins bent in all directions). So I opened the case and connected the bare SATA drive. All that windows shows is just unallocated space. Scanning the drive with PhotoRec got me a giant (272 GB) .rw2 file that won't open (tried irfanview, vlc, gimp with raw, etc.) - also a 17GB swc file that won't open.
None of the other recovery scanners I tried gave me anything (used all the one that are on Hiren's 14.0). Wrote an email to PhotoRec and asked about the giant rw2 file, they responded that PhotoRec doesn't restore the size of rw2 files, so sometimes they get reported as very large. However, it is odd that it would be about the same size as the amount of data she's missing - just a coincidence? I thought maybe it's a WD encrypted file system - though I don't know how to test that theory out without finding a clone of the original external hdd. Is there any hope for this drive? I'm out of ideas. Thanks in advance for your help.
AJ
I am trying to get data off a WD My Essentials 1.0 1 TB external hdd for a photographer friend who didn't back up her photos (roughly 300GB). The drive tipped over while running (although she says it wasn't much of a fall) and she couldn't get it working again (probably due to the mini-usb port being all messed up - no plastic inner piece and pins bent in all directions). So I opened the case and connected the bare SATA drive. All that windows shows is just unallocated space. Scanning the drive with PhotoRec got me a giant (272 GB) .rw2 file that won't open (tried irfanview, vlc, gimp with raw, etc.) - also a 17GB swc file that won't open.
None of the other recovery scanners I tried gave me anything (used all the one that are on Hiren's 14.0). Wrote an email to PhotoRec and asked about the giant rw2 file, they responded that PhotoRec doesn't restore the size of rw2 files, so sometimes they get reported as very large. However, it is odd that it would be about the same size as the amount of data she's missing - just a coincidence? I thought maybe it's a WD encrypted file system - though I don't know how to test that theory out without finding a clone of the original external hdd. Is there any hope for this drive? I'm out of ideas. Thanks in advance for your help.
AJ