Sign in with
Sign up | Sign in
Your question

Firmware update hides Sony viao CD/DVD in device manager and my computer

Last response: in Components
January 6, 2010 9:04:39 AM

I did an update, off the Sony Viao support site that downloaded and installed a firmware update for my Blueray DVD/CD player. Now I can't open the drive and it does not show up (neither does the CD/DVD catagory) in Device Mgr or My computer. Is there a fix i can do. Sony support on line told me to do a full restore, which I did, to no avial.
January 6, 2010 3:43:47 PM

See if you can locate the previous version of firmware and re-flash the ROM...that might fix it...if not, you've got a pretty spiffy paper weight...
January 6, 2010 8:24:59 PM

Depending on your version of Windows, there's also a Windows cache bug that causes this same problem.

Search the Windows Support site for missing CD / DVD drives. There's a registry fix that temporarily fixes the issue (until it someday occurs again).

EDIT: Here's the link to what I'm talking about...