Complete Freeze

Not really sure where to put this, but since it's a homebuilt system I'm gonna do it here.

I've had this computer for well over a year and it has run just fine up untill recently (Approx. 2 months back). Whenever I play a demanding game or do many tasks at once (music, browsing, downloading, extracting etc.) it suddenly freezes, like full lock down freeze. My own guess is that it's a memory issue but I don't get why since it's running 4 gigs of DDR3. I don't remember the exact Hz or the CL. I am running Win7 Ultimate x86 on it.

Do any of you have any ideas what could be wrong, or some pointers on how I could learn what's wrong?
18 answers Last reply
More about complete freeze
  1. list your full specs please
  2. My first thought would be memory issues as well. This is a 4GB kit you're running? I would check to make sure the RAM timings match the manufacturer specs in the BIOS. You could even try loosening some of the advanced timings.

    If the BIOS looks as it should, I'd then try testing the RAM with memtest86+ for a few hours. If it generates any errors, you have a faulty module.

    If the RAM checks out, I'd then probably look at power supply. If you get to that point, you'll have to give more info on your system specs and changes to the system recently (if any).
  3. Specs

    Motherboard: ASUS P5E3 Deluxe/WiFi-AP@n - http://www.asus.com/product.aspx?P_ID=cRo5Hpv4T1MXAGCk&templete=2
    Graphics Card: ASUS ENGTX280/HTDP/1G - http://www.asus.com/product.aspx?P_ID=zSxc0FCRvF3ddh5z&templete=2
    CPU: Intel Core 2 Quad 9450
    RAM: OCZ DDR3 PC3-10666 Gold Edition 4GB - http://www.ocztechnology.com/products/memory/ocz_ddr3_pc3_10666_gold_edition
    PSU: Corsair HX 520W - http://corsair.com/products/hx/default.aspx
    HDD's: 1x WD Caviar Blue WD5000AAKS + 1x WD Caviar Blue WD3200AAKS
    Chasis: NZXT LEXA Classic Series - http://www.nzxt.com/products/lexa/
    Optical Drive: 1x NEC ND 3550A

    Connected via USB

    Mouse: Roccat Kone - http://www.roccat.org/Products/Gaming-Mice/ROCCAT-Kone/
    Keyboard: Logitech Wave Keyboard
  4. You may be maxing out the memory or the cpu. Start up task manager and do something that causes the system to freeze up. If before the freezeup, the Cores are hitting 100%, then you have a CPU bottleneck. You can also see how much memory is being eaten up.
  5. have you run memtest86+? what are temps like under load?
  6. wathman said:
    My first thought would be memory issues as well. This is a 4GB kit you're running? I would check to make sure the RAM timings match the manufacturer specs in the BIOS. You could even try loosening some of the advanced timings.

    If the BIOS looks as it should, I'd then try testing the RAM with memtest86+ for a few hours. If it generates any errors, you have a faulty module.

    If the RAM checks out, I'd then probably look at power supply. If you get to that point, you'll have to give more info on your system specs and changes to the system recently (if any).


    This is what the BIOS gives me:

    DRAM Timing Control: Auto
    1st Information: 7-7-7-20-4-60-10-5
    2nd Information: 8-5-6-4-7-4-7

    Anonymous said:
    have you run memtest86+? what are temps like under load?


    No, I haven't tried it yet. Didn't know of it before wathman mentioned it actually.
    I don't know the temps either. What would be the best way to check them?


    Tried running Far Cry 2 with maxed out settings, this is what I got when it chrashed:

    CPU Usage: 31%
    Memory: 1,11GB

    Physical Memory
    Total: 3327
    Cached: 1146
    Available: 2185
    Free: 1109

    Kernel Memory
    Paged: 113
    Non Paged: 43

    System
    Handles: 13135
    Threads: 561
    Processes: 45
    Up Time: 00:33:42
    Commit (MB): 2370/6652

    The temp count on my chasis read 33 degrees celsius at the time, which was with the side cover off. The "feeler" is located near the HDD's..
  7. Core temp is a nice little program that doesn't use up too many resources and is good to keep running in the background. It can even log temps while running games to look over later.

    Also, just looked up the GTX280's recommended power supply: says 550 Watts. I know that Corsair unit is a good one, and better than no-name 650 Watts, you may be cutting it close with your hardware's total needs. Do you have any friends that have larger, dependable PSUs you could borrow for testing?
  8. Have you updated all of the drivers for your hardware to the latest version? I had this problem a while back with an asus mobo that had drivers that were incompatible with my ram. They released a driver update for it.
  9. I tried ending the running processes which came after installing drivers for my mouse and sound, and also daemon tools.. I then installed and ran SpeedFan and ran Resource Monitor.. Then started Red Faction Guerilla on maxed out setting in window mode, so I could monitor while playing.. ½ hour later, several of the 4 cores temp had surpassed 50 degrees several times, but no huge swings in either memory usage or cpu usage, and best of all, no crash (Well the game crashed, but the computer didn't)..

    Could it be one of the running processes that I closed which makes the computer lock up?
  10. Your RAM settings are not correct. Your RAM is rated at 1333MHz with 9-9-9-20 timings at 1.7v. The data you listed above shows the timings at 7-7-7-20. You should manually set the RAM to 1333MHz with 9-9-9-20 timings at 1.7v and then run Memtest86+ overnight.
  11. shortstuff_mt said:
    Your RAM settings are not correct. Your RAM is rated at 1333MHz with 9-9-9-20 timings at 1.7v. The data you listed above shows the timings at 7-7-7-20. You should manually set the RAM to 1333MHz with 9-9-9-20 timings at 1.7v and then run Memtest86+ overnight.


    Allright, I've figured out how to change it and now it gives me this:

    1st Information: 9-9-9-20-4-60-10-5
    2nd Information: 10-5-5-4-7-4-7

    Is that how it is supposed to be? :)
  12. That should be good for the timings, but you also have to change the speed and voltage to the recommended specs.
  13. shortstuff_mt said:
    That should be good for the timings, but you also have to change the speed and voltage to the recommended specs.


    I changed the DRAM Frequency to 1333MHz and the DRAM Voltage to 1.7V.

    So now I should try running Memtest86+ ?
  14. Yes
  15. shortstuff_mt said:
    Yes


    I had memtest86+ running over night and it passed 9 times, so I guees the memory wasn't faulty?

    Couldn't running processes lock up a computer? The ones I tried ending were "SoundMax Tray" (Audio), 2 processes for the mouse (ROCCAT KONE), Java, Sony Content Transfer and Daemon Tools. If one of them are aren't fully compatible with Win 7?
  16. Windows 7 compatibility is very good, especially with a 32-bit version. Software caused crashes given Windows 7 stability is pretty unlikely now. If it is a driver issue perhaps, but I'm pretty sure Win7 makes you go through a lot of hoops to install unsigned drivers that might cause an issue. Since the worst of your problems seem to still be occurring near max load, it might be time to investigate your PSU.
  17. wathman said:
    Windows 7 compatibility is very good, especially with a 32-bit version. Software caused crashes given Windows 7 stability is pretty unlikely now. If it is a driver issue perhaps, but I'm pretty sure Win7 makes you go through a lot of hoops to install unsigned drivers that might cause an issue. Since the worst of your problems seem to still be occurring near max load, it might be time to investigate your PSU.


    Yeah allright, I'll try inserting a less demanding graphics card tomorrow (have no time today), and see how that works out.


    Thanks for all the help to all of you, by the way :)
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