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DVD drive cannot be seen

Last response: in Storage
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September 6, 2011 3:39:54 PM

Hello,

I have a Toshiba P10-873, runs with Windows XP service pack 3, 3.2ghz intel processor.

A year ago my DVD drive disappeared and I haven't been able to access it since. It never really bothered me as I used my work computer more but now I need it. It stopped working soon after I put it in for repair - software issue - which has since caused me no trouble.

I recently re-installed the dvd driver from toshibas' website yet it still doesn't work.

I'd appreciate any advice.

Kind regards,

Barry

In system information under CD-ROM nothing is shown.

More about : dvd drive

a b G Storage
September 6, 2011 5:51:27 PM

Can you see it in the BIOS setup? If you cannot see it in BIOS, you will not see it upon boot into the OS. If BIOS cannot see it, then you may be able to run a device driver that will see the hardware under the OS. This is the case with many of the Marvel SATA III (6.0 GBps) controllers, which can be patched into the BIOS but then result in longer boot times, and slower boot-up.

If you cannot see it in BIOS, and cannot find a device driver for it, you may have a defective DVD drive. The good news is that you can get a new DVD at Newegg for under $20.
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