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Toshiba external 1tb hard drive not detected

Last response: in Storage
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September 7, 2011 6:05:26 AM

hi

i am having a problem with my external it is on but it is not detectd on my pc at work or at home i am running windoes 7 on both pcs
a c 415 G Storage
September 7, 2011 5:42:14 PM

Is it a new drive? If so, you'll need to partition and format it before it can be used:

Click "Start" --> right-click "Computer" and select "Manage".

Click "Disk Management" in the left pane.

Scroll down to the BOTTOM of the MIDDLE pane.

You should see your new disk there with a label such as "Disk 1" or "Disk 2", etc. Right-click on the label in order to create a new volume (which partitions the drive) and then again to format it.

Once it's formatted Windows will assign the next available drive letter to it and then it will appear in Windows Explorer.
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September 14, 2011 6:34:30 AM

the external is just over a yr old
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November 25, 2012 4:16:18 PM

it is saying disk 0 and CD rom 0
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!