Printer Problems and Device Manager

my hp printer all in one has stopped showing magenta in my color cartridges. I think its an hp update for people who use refurbished cartridges. Where are the hp updates and how do i delete them.
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  1. tonigirl3 said:
    my hp printer all in one has stopped showing magenta in my color cartridges. I think its an hp update for people who use refurbished cartridges. Where are the hp updates and how do i delete them.

    go to add /remove programs. check the box that says show updates.
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