PLEASE HELP!

lachae01

Distinguished
Oct 7, 2011
1
0
18,510
Hello,
annot remember my log in name and my password for windows start up. how can i find it I have documents/pics
saved under that log-in that I need to retrieve
 

Wamphryi

Distinguished
You will need to remove the HDD and plug it in to a system that you do have access too. The second system will see it as a secondary drive and upon access will likely ask if you want to take ownership of the files and reapply permissions. Once you can access the files copy them to a safe place that you can access later. Then reformat and install Windows and return the files to where you want them. Of course don't forget your new user name and password.