chesteracorgi

Distinguished
Just thought I'd post something positive. I screwed up with sending my mobo off for an RMA by failing to keep the back bracket for the Antec 620 cooler, and lost it to the RMA. So I called Antec, and no hassles, they are shipping a new bracket gratis. Thank you Antec, for a most positive experience with your service. I will buy Antec in the future.
 

rubix_1011

Contributing Writer
Moderator
Wow...impressive...not what I would have thought. This is definitely a positive in what could have been a situation of 'pay a small fee and wait for the bracket to ship' process.

The head of Complaints is Helen Wait, so if you want to complain go to Helen Wait.

This is epic.