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Need help! computer stuck on black screen with white dash

Last response: in Storage
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September 18, 2011 5:15:51 PM

Ok so I was on my computer when I got a blue screen that said something about my hard drive trying to boot up in sleep mode or something along those lines. Now I can't get past the black screen with the white dash after the gateway logo comes up. I tried my recovery disk and reset it back to factory settings but no luck still doesn't work. Is it possible my hardrive is dead?

I have a Gateway dx4300 I also installed a new graphics card and power supply but that has run fine for about a year. Any help would. Be great and sorry this isn't the best written since I'm posting this from my phone.
a c 311 G Storage
September 18, 2011 7:05:47 PM

Run the HDD manufacturer's diagnostic tool (eg SeaTools, Data LifeGuard) against your drive.

Can you see the drive in BIOS?
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September 19, 2011 2:29:33 AM

In BIOS sata comes up not sure if that's the drive or not.
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