lenovoboy

Honorable
Apr 18, 2012
11
0
10,510
Do you have Installation CD of printer software with you.

Click Start. Click Run. Type Appwiz.cpl . Add & remove programs list will popup. Search the list for Printer software. If entry is found, please remove it. Restart if asked.

Insert the printer installation CD. Install the printer (go for recommended setup options than custom setup). Restart PC. Try scanning & let me know the results.