Restore Plus cd

pls i need to know whats is wrong with my hp laptop,any time i try booting it,when it get to a point it will display d desktop icons and some other menu bar,but immediately i try to click on any icon d system will hang and i wont be able to do anything on it again.pls what shuold i do?i even try reloading another operating system but all i get during d process is that i should insert d restore pluS CD.PLS HELP
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  1. How are you trying to install the operating system? From the disks that came with the computer? Or with another one you bought?
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CD-Rom HP Laptop Windows XP