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Tom's Hardware > Forum > CPU & Components > Sound Cards > 'Crackling' sound in headphones

'Crackling' sound in headphones

Forum CPU & Components : Sound Cards 'Crackling' sound in headphones

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Hello.

For christmas I received an 'HP Premium Stereo Headset' (specs here). There has been a slight (major?) probelm with them: sometimes when browsing web pages, they crackle. This also happens when I am listening to music (i've tried it on iTunes and WMP). Another thing they've been doing is random making 3 high pitched crackle noises and then the sound in windows becomes frozen (I'll explain below what i mean by frozen.)! Then, after anywhere from a few seconds to hours later, They make the same 3, high pitched, consecutive crackle noises and the audio becomes 'unfrozen.'

When I say 'the audio is frozen,' I mean that
1. When I click the arrow on the windows volume mixer, no noises happen, and the little green bar does not ding up like it should.
2. Audio on mp3s, youtube vids, and video games does not play. At all.

Another thing is that even when the audio is frozen, if i blow into the mic on my headset i can still hear the playback from the headphones.

Since I began using the Headset, I have also accquired an ATI Raden HD 5750 graphics card. This card has an HDMI sound jack on the back, and I think that this may be part of the problem.

Here are my computer specs:
HP xw4300 workstation
Windows 7
3.2 GHz Pentium 4 HT processor
ATI Radeon HD 5750
Sound Blaster X-Fi XtremeMusic sound card
3 GB of DDR2 RAM (2 1 GB sticks 2 512 Mb sticks)
HP Premium Stereo Headset (as mentioned above)

Thanks in advance,
TomTuff

Reply to TomTuff
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where is the headset connected? to the sound card or front panel? if front panel, than where is that connected - sound card or motherboard?

Reply to Stupido

it is connected to the sound card, in the back of the computer.

Reply to TomTuff

bump... really getting to be a problem!

Reply to TomTuff

Try the headphones in the front panel audio.

------------------------------ CM HAF 932 / GIGABYTE GA-EP45T-DS3R / E8500 @ 3.75Ghz / 300GB Velociraptor / 4G DDR3 OCZ Reaper 1333
Saphire 1G 4850

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Reply to aford10

they don't work because they are hooked up to the mobo sound card, which is not in use by the computer because of my sound card.

Reply to TomTuff

An add on sound card won't disable your front panel audio.

------------------------------ CM HAF 932 / GIGABYTE GA-EP45T-DS3R / E8500 @ 3.75Ghz / 300GB Velociraptor / 4G DDR3 OCZ Reaper 1333
Saphire 1G 4850

Simple and Free Guide to Removing Malware
Reply to aford10

it did because they dont work...

Reply to TomTuff

Then you have a different issue with your front panel audio.

You can try a different pair of headphones in your soundcard port.

------------------------------ CM HAF 932 / GIGABYTE GA-EP45T-DS3R / E8500 @ 3.75Ghz / 300GB Velociraptor / 4G DDR3 OCZ Reaper 1333
Saphire 1G 4850

Simple and Free Guide to Removing Malware
Reply to aford10
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