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Hello,
i have just hooked up my external drive and my computer tells me in does not recognize the hardware , it is telling me to set up the drive but do not have a disk for this
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  1. dale3815 said:
    Hello,
    i have just hooked up my external drive and my computer tells me in does not recognize the hardware , it is telling me to set up the drive but do not have a disk for this

    device manager error code is what ? Have you been to seagate site yet ?
  2. i have been there and it tells me that my usp port has to be a 2.0 and the usp ports i have are only 1.0 , i am going to upgrade the USP Ports to 2.0 and see what happens
  3. ksiemb said:
    device manager error code is what ? Have you been to seagate site yet ?

    i have not but what i am going to do is add a 2. USP PORT and another for the Scanner I have purchased .
  4. dale3815 said:
    i have not but what i am going to do is add a 2. USP PORT and another for the Scanner I have purchased .

    How old is the computer ? USB 2.0 has been out for sometime. Sure you are using a USB 2.0 cable ?
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