My Passport is Kaput (help?!) Tags: Hard Drives Storage Last response: September 27, 2011 2:16 AM in Storage Share Anonymous a b G Storage September 26, 2011 6:47:35 PM Hi Guys, Thanks for taking the time to read this at all. So the other day my Drive bunjied off my lap but, being the chord was too long, it kasplatted on the ground. Since then its not mounting on my Macbook Pro or appearing in 'Disk Utility'. It does appear on a Windows Vista machine in Device Manager and also in Disk Manager (as an uninitialised drive) but not in My Computer. Consequently any 'recovery' software I have tried can not see the drive either, other than it being a fresh drive to 'setup'. The drive 'activity' light flashes constantly. I am considering now to take it to professionals - but they charge $500+ I have a USB to ATA converter and was considering having a go myself and thought I'd open the case up to the super-brains at tomshardware before signing on the dotted line, as it were. Thank you! -Peter More about : passport kaput fzabkar a c 194 G Storage September 26, 2011 11:02:45 PM WD's Passport drives integrate the USB-SATA bridge IC on the hard drive's PCB, so a USB-to-SATA converter would be useless. Does your drive spin up? A common result of a dropped drive is stiction (heads stuck to platters), or a seized spindle motor. Anonymous a b G Storage September 26, 2011 11:06:37 PM fzabkar said:WD's Passport drives integrate the USB-SATA bridge IC on the hard drive's PCB, so a USB-to-SATA converter would be useless. Does your drive spin up? A common result of a dropped drive is stiction (heads stuck to platters), or a seized spindle motor. It hums away pretty happily and seems to spin. If it wasn't spinning wouldn't it still be detectable/mountable? Can't find your answer ? Ask ! Get the answer fzabkar a c 194 G Storage September 27, 2011 2:16:01 AM If the drive didn't spin, then all that the OS would see would be the USB-SATA bridge IC, usually an Initio INIC-1607E. BTW, "mounting" is a term that refers to the file system, not the drive. That is, you mount an NTFS or FAT32 volume. You don't mount the physical drive. I don't know what tools are available for the Mac, but what do either of the following utilities report about your drive? HD Sentinel (DOS / Windows / Linux): http://www.hdsentinel.com/ HDDScan for Windows: http://hddscan.com/ How does Microsoft's UVCView utility see the external drive? http://www.users.on.net/~fzabkar/USB_IDs/UVCView.x86.ex... Can't find your answer ? Ask ! Publish Related resources: ForumHelp ! Graphics Card Kaput ? ForumPC gone kaput ... i think ForumRemove write protection from my wd passport for mac ForumWD My Passport 250GB Portable Hard Drive no longer working ForumData recovery form WD passport (Recuva) ForumWD My Passport not recognized by usb 3.0 ForumWD My Passport Not accesible ForumWd passport clear memory ForumBackup computer using my passport ForumMy passport hard disk not detected ForumWD Passport - 2TB _ Use it as USB thumb drive to store files ForumWD My Passport not recognised in USB 3 socket ForumI lost my files on my wd passport ForumWd my passport harddisk ForumHow to view files from passport on a different computer ForumHow to recover my password for wd 500gb my passport ForumFactory reset wd my passport ForumWhy cant i open my passport terabyte drive? ForumBest SSD Of 2013, Which is it? ForumHelp with setting up a RAID More resources Read discussions in other Storage categories Hard Drives DVD Drives DVD Writers Optical Media Flash Media NAS/RAID SSD Western Digital !