My Passport is Kaput (help?!) Tags: Hard Drives Storage Last response: September 27, 2011 2:16 AM in Storage Share Anonymous a b G Storage September 26, 2011 6:47:35 PM Hi Guys, Thanks for taking the time to read this at all. So the other day my Drive bunjied off my lap but, being the chord was too long, it kasplatted on the ground. Since then its not mounting on my Macbook Pro or appearing in 'Disk Utility'. It does appear on a Windows Vista machine in Device Manager and also in Disk Manager (as an uninitialised drive) but not in My Computer. Consequently any 'recovery' software I have tried can not see the drive either, other than it being a fresh drive to 'setup'. The drive 'activity' light flashes constantly. I am considering now to take it to professionals - but they charge $500+ I have a USB to ATA converter and was considering having a go myself and thought I'd open the case up to the super-brains at tomshardware before signing on the dotted line, as it were. Thank you! -Peter More about : passport kaput fzabkar a c 288 G Storage September 26, 2011 11:02:45 PM WD's Passport drives integrate the USB-SATA bridge IC on the hard drive's PCB, so a USB-to-SATA converter would be useless. Does your drive spin up? A common result of a dropped drive is stiction (heads stuck to platters), or a seized spindle motor. Anonymous a b G Storage September 26, 2011 11:06:37 PM fzabkar said:WD's Passport drives integrate the USB-SATA bridge IC on the hard drive's PCB, so a USB-to-SATA converter would be useless. Does your drive spin up? A common result of a dropped drive is stiction (heads stuck to platters), or a seized spindle motor. It hums away pretty happily and seems to spin. If it wasn't spinning wouldn't it still be detectable/mountable? Can't find your answer ? Ask ! Get the answer fzabkar a c 288 G Storage September 27, 2011 2:16:01 AM If the drive didn't spin, then all that the OS would see would be the USB-SATA bridge IC, usually an Initio INIC-1607E. BTW, "mounting" is a term that refers to the file system, not the drive. That is, you mount an NTFS or FAT32 volume. You don't mount the physical drive. I don't know what tools are available for the Mac, but what do either of the following utilities report about your drive? HD Sentinel (DOS / Windows / Linux): http://www.hdsentinel.com/ HDDScan for Windows: http://hddscan.com/ How does Microsoft's UVCView utility see the external drive? http://www.users.on.net/~fzabkar/USB_IDs/UVCView.x86.ex... Can't find your answer ? Ask ! Publish Related resources Help! Graphics Card Kaput? Forum SolvedWD passport 2TB not working I/O device error. need help please. Forum SolvedWD My Passport storage reduced from 1TB to 32 GB after reformat . . . Help Forum SolvedMy Passport HELP! Forum SolvedNeed help copying or watching files from My Passport to my computer Forum Need help recovering partition on WD Passport Forum Passport Wd Ultra External Hard drive setup help Forum SolvedData recovery help. western digital my passport 1tb Forum Need help in fixing a WD My Passport 2TB External drive Forum wd passport shows error of "wd unlcok drive not found please go back find the unlock drive to unlock the drive" plzz help.. Forum I have WD My Passport 500 GB, i can access it from USB 3.0 but when i use USB 2.0 i can not access it. Please help me. Thanks Forum my passport dos not working in any Pc or laptop please help me & Light also blanking? Forum I need help figuring out how to get a My Passport Ultra (500GB) external hard drive to work. Forum WD my passport 1 TB doesnt show all the files on mac and windows but fully accessible when connected to my TV via WDTV. HELP! Forum I need help with accessing my trivial data : WD My Passport Essential SE Forum WD my passport help! Forum Help with Passport Storage device Forum Can't initialize my WD Passport. HELP! Forum WD My Passport SE B8B (USB Mounted) HELP Needed Forum More resources Read discussions in other Storage categories Hard Drives DVD Drives DVD Writers Optical Media Flash Media NAS/RAID SSD Western Digital !