DVD-ROM drive works one day, not the next.

[derangedyeti]

I purchased a brand new Asus DVD-ROM off Newegg a couple months ago, it worked fine for about a week, then, when I installed a new Hard Drive for storage, it stopped working. I uninstalled the hard drive and tried the configuration of when it was working originally, still nothing. Is there something I might have missed?

Let me clarify what I mean by not working:

It is recognized in the BIOS, and I can eject and such from "My Computer", but when I insert a disc, it shows a disc near my mouse, then nothing, no recognition.

 

[nikorr]

Hey

Start with re-seating the cables for the DVD drive. Looks like something could be loose.

Is it SATA? Model info?

 

[pjmelect]

Have you tried the following Microsoft web page?

http://support.microsoft.com/kb/314060

 

[derangedyeti]

I have tried the Microsoft web page, I also tried reseating everything, same result.It is SATA. The Model is http://www.newegg.com/Product/Product.aspx?Item=N82E16827135224

 

[derangedyeti]

Bump?

 

[pjmelect]

It is unusual for a DVD drive to fail in such a short time they normally last a few years at least. I would try it in another computer to eliminate software problems. You could also try a CD lens cleaner disc. I did once have a new DVD drive come back to me as faulty after only a few weeks and the cause was that the person had inserted a blank CD into it with the little white ring that you find on the top of a stack of new discs still on it, which then fell into the drive.

 

[derangedyeti]

Thanks, Ill try these, and if it doesn't work, I will try to organize a return.

 

[derangedyeti]

Best answer selected by derangedyeti.