Audigy zs stopped working after updating windows 7 driver

[classic69]

I updated the windows 7driver for my creative audigy 2 zs sound card. Now it is disabled and windows can't reenable it. The device settings show everything is working fine but there is no sound. I tried uninstalling it and trying the newer beta driver, still nothing. What else can be wrong?

 

[r_manic]

Dumb question but you never know: have you checked if you've muted the audio, used other sound output devices with the card, or made sure the onboard audio of your mobo has been deactivated?

 

[classic69]

Not dumb. Yes I checked that , muted, unmuted, no difference. I right clicked on the speaker icon in tne lower right task bar, ran the sound problem diagnostic and windows couldn't solve the problem(surprise! surprise!)Still no sound.

 

[classic69]

Solution at last. Talked to a tech support at Microsoft. He told me just to run the upgrade again, which I did. Windows reinstalled from within Windows using the cd. I didn't lose any programs or even have to reinstall them afterwards. Everything went back to normal with sound.