Dell laptop support audio problems for windows xp

help me
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  1. kalai_90 said:
    help me

    Trouble shoot Audio Problems.

    1) -Make sure speakers are not muted.
    2) -Make sure Windows Audio Service is set to Automatic & Started. (Run services.msc) Scroll down to Windows Audio Double click, start the service. And it should be set to "Automatic"
    3) -Download & save to your desktop, Audio drivers for your computer model and Operating System from your Computer MFG Site. (Do not Install yet)
    4) -Uninstall Audio Drivers in Device manager & Reboot.
    5) -When new hardware is detected, point to desktop for drivers.
  2. • Hi, kalai_90
    Welcome to the Dell Community.
    1st step : Try and use the speaker on the right audio port present on your system.
    2nd step : Try and use any other good known headphones if available.
    3rd step : Click on the link mentioned below and run MS FIX IT.
    http://support.microsoft.com/mats/AudioPlayback/
    4th step : Update the latest audio drivers and BIOS from the support website .
    http://www.dell.com/support/drivers/us/en/19/DriversHome/NeedProductSelection

    Thanks,
    Mughasheto
    Dell | Social Media Outreach | Global Social Media & Community
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