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Rhapsody won't recognize internet connection

Last response: in Networking
November 18, 2009 5:24:29 AM

I am trying to install the rhapsody program but during the setup it says it requires an internet connection. I allowed the program through the firewall (both mcaffee and windows firewall) and it still says there is no active connection. I don't know what else to do. It says I can mess with the proxy settings but I don't really know how that works.

Could someone please help?

More about : rhapsody recognize internet connection

May 17, 2010 2:06:46 AM

Don't know if you got it working, but for anyone else that may find this here's what I did to finally get it to see my internet connection on the downloaded Rhapsody.

I opened up the program and it gave me an error that said it couldn't see my internet connection.
On the tab links at the top I selected, "Tools", Then "Preferences..."
On the left hand side of the window that pops up, I select "Connection"

Then on the right side of the window it gives me:

Connection Options
My connection speed is: [here I can select which type of connection I use]
[] Assume I am always connected to the internet
[X] Enable proxy server:
[] Basic Authentication Username:

I didn't check the box to enable my proxy and it has a random default proxy server written in there. So I unchecked the "Enable proxy server" box and selected "Ok" and it then let me sign in. Hope that helps someone.

Very Respectfully,

June 21, 2010 2:28:55 AM

Go Nicole!

Unchecking enable proxy worked for me as well.